Contact Us

CUSTOMER CARE:

Contact Great South Bay Candle Company if you have any questions or concerns. You may find may of your answers on our FAQ page here. If you need any additional help with an order or have general questions please contact us using the options below. We are available Mon-Sat from 9am-7pm EST (excluding holidays).

Contact us via Email: Please us the form below or you may send your inquiry to support@greatsouthbaycandles.com. We will get back to you as quickly as we can. 

Contact us by Live Chat:  If you would like to chat with one of our customer service representatives please use the chat button feature below.  Representatives are available everyday from 9am-7pm EST (excluding holidays)

Contact us via Phone: Please call (516)982-5809.  If we are unavailable please leave a message with any other information that will help expedite your inquiries. If it's in reference to an existing order please leave your order number. We will return your call as soon as possible.

WHOLESALE INQUIRIES:

Interested in becoming a wholesale partner? Please fill out our Wholesale Program contact form here.  We will get back to you within 2 business days.